Beverages and their packaging are produced, recycled and processed worldwide with Krones Group technologies. Around the globe we are continually working on making our customers’ production even more sustainable and efficient – and to do so we are currently searching for people with the most varied backgrounds and knowledge.

Would you like to help shape the beverage industry with the global market leader? Then join our team!

• Technical Support 1st Level for Dry Part Mechanic
• Communicate & support customers' problems via phone, email, conference and face-to face Meetings
• Communicate & support engineers’ problems via phone, email, conference and face-to face Coaching
• Create and manage customer service ticket clarification or prioritize escalation to management Level
• Once the issue has been reproduced, diagnose the issue and record Report
• Monitoring and determine special tools Dry Part Mechanic to facilitate supporting
• Support and manage claim issue Dry Part Mechanic
• Ensure promt support and resolve all Dry Part Mechanic issues
• Act as the primary liaison between company and customers
• Act as a consultant and offer solutions for customers' problems for Dry Part Mechanic
• Track and manage work record for Dry Part Mechanic
• Work with all internal groups, including support, sales, engineering, product management, consulting, Dry Part Mechanic
• Prepare accurate and timely Report
• Transfer technical knowledge Dry Part Mechanic to engineer
• Onsite support Dry Part Mechanic customer problem time-to-time
• Onsite support Dry Part Mechanic engineer in work issue time-to-time
• Coach and audit engineer in order development process
• Support Academy in terms of customer trainer – Dry Part Mechanic
• Support Academy in terms of Service trainer – Dry Part Mechanic