Beverages and their packaging are produced, recycled and processed worldwide with Krones Group technologies. Around the globe we are continually working on making our customers’ production even more sustainable and efficient – and to do so we are currently searching for people with the most varied backgrounds and knowledge.

Would you like to help shape the beverage industry with the global market leader? Then join our team!

Purpose of the Position

Act as the central technical expert in SA Corporate Quotation Management for Dry Part equipment, ensuring seamless integration and effective communication across all areas of the quotation process. Utilize in-depth technical knowledge to enhance system interfaces and media data, thereby securing technical advantages and maintaining order backlogs.

Tasks & Responsibilities

• Provide support and advice to Sales and other departments on technical questions related to dry part equipment (Packer, palletiser,.) and systems with high variability or complex customer requirements. This includes partial support during customer meetings. SA CQM serves as an advisory role in the quotation process.
• Ensure technical and timely clarification and preparation of quotations for complex machines and systems. Define and optimize configurations (e.g., parameters, dimensions) according to Product Lines specifications. Independently create relevant documents for the end customer (e.g., media data, benchmarks, guarantee data, performance data) and handle specifications autonomously).
• Gather cost information and check feasibility for non-standard machines/systems or quotation changes. Compile costs to determine prices and assess technical feasibility.
• Serve as the main contact for responsible machines during the quotation phase and for incorporating the delta report before order clarification. Actively clarify questions from all parties involved, including internal teams and customers.
• Provide technical support and attend customer meetings at the plant or on-site.
• Document experiences and share them with colleagues. Transfer knowledge to new colleagues and support the onboarding process. Assist with strategic topics like mentoring, focus teams, workshops, and work packages.
• Actively initiating problem-solving or anomalies through PL 3rd Level Support for continuous improvement of the quotation process in collaboration with adjacent areas.
• Building and developing regional technical know-how, developing guidelines for regional and global key accounts, etc.

Scope of Action

• Act independently within your area, set goals, and resolve conflicts proactively.
• Analyse problems, make decisions, and develop solutions, considering economic aspects.
• Take full responsibility for work processes and success, acting independently.
• Recognize, analyse, and resolve errors/disruptions independently; actively participate in problem-solving.
• Suggest new developments, continuously optimize, and support colleagues in improving their work processes.