KZA_Sales Assistant

Receiving, filtering and redirecting enquires from customers, field sales and info@krones mailbox plus online enquiries etc.
Assist with the preparation of quotation packages, technical information packages for the Sales Managers e.g. Presentations, and Work with e-Guide and Sales Compass. Compile budget quotes.
Assisting with enquiry procedure, checklist and customer follow-up re missing information
Survey Potential markets, customers and leads.

Establish electronic mailing lists for quick dissemination of marketing material to customers
CRM Key user. Training, supporting and updating employees
- Assist in maintenance such as Contacts, Machine lists and Account details.
Track order clarification - liaise with customers and KAG to meet milestones e.g. drawings, samples, test material etc.
Keep track of invoices due based on project status and commission payments
Administrative support including IT, Expenses, office Support, marketing materials
Monitor the media to identify opportunities, customer and market activity
Coordinate travel arrangements, advertising materials and editorials between KAG and Media houses, coordinate events, meetings and promotions

Higher Matric, B Degree or relevant qualification advantageous
Minimum of 5 years’ experience in sales administration
Technical sales / customer facing roles in the packaging / engineering industry (advantageous)
SAP experience and Strong Computer skills
Must have CRM experience
Working knowledge of the Krones portfolio (advantageous)
Strong customer orientation and ability to adapt to change.
Sense of urgency, analytical problem solving skills and ability to work under extreme pressure.
Solid Leadership skills, and be a team player.
Must be service delivery orientated
Must have the ability to build collaborative relationship with all stakeholders