Krones Digital Solutions India - ServiceNow Administrator (m/f/d)*

  • Bengaluru, India
  • 2024-0492



Others do their job. We are on a mission: We want to lead the food and beverage industry into a digital future – with solutions that not only promise the digital transformation, but consistently think it through to the end.

Your eyes light up when it comes to digitalization or automation? You want to make a difference in the world? And for that you are looking for people who share your passion? Then the community is the right place for you!


Your tasks

  • Collaborating with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow
  • Performing system upgrades, patches, and enhancements to ensure optimal performance and security
  • Creating and maintaining documentation, including process flows, technical designs, and standard operating procedures
  • Troubleshooting issues, resolving incidents, and providing technical support to end-users
  • Developing and maintaining ServiceNow integrations with other systems and applications
  • Staying informed about ServiceNow best practices, new features, and industry trends to continually improve platform utilization
  • Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components
  • Have a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow 
  • Performs routine maintenance to include performance monitoring and error identification/ remediation
  • Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation
  • Ensure latest upgrades and features are enabled
  • Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network

Your profile

  • Bachelor’s degree in computer science / engineering or a comparable qualification
  • 8 - 10 years of ServiceNow Administrator experience
  • CSA ServiceNow Certificate, other platform focused module experience is a bonus
  • Agile software development methodologies (e.g. Scrum)
  • Advanced System Administration     
  • Basic understanding of Business Processes and understanding of admin activities on the platform (esp. basic scripting, data uploads, groups/roles management, patch management etc.)
  • ServiceNow System Administrator training 
  • Trainings / certifikations are a plus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow, ITIL v3 foundation
  • Excellent collaboration, communication, and presentation skills        

Your application

If this sounds interesting to you, we really would like to get to know you!
To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.