Krones Digital Solutions India - ServiceNow Administrator (m/f/d)*

  • Bengaluru, India
  • 2024-0492

 

 

Being the world market leader, we at Krones are working on future-oriented solutions for sustainable and affordable beverages and food – for everyone and everywhere. And we need you to bring them into the world.

In the international Krones.digital community, all digital experts of the Krones Group work together. We are fans of cutting-edge technologies and develop innovative services and solutions which are used in every fourth beverage bottle worldwide. We are united by the ambition to do more than just ticking off to-do lists. We want to create real added value for our customers and optimise the beverage and liquid-food production wherever there is still room for improvement - and thus make our contribution to a sustainable and better future.

Interested? Become part of the Krones team – because together we achieve more!

 

Your tasks

  • Collaborating with stakeholders to understand business requirements and translate them into technical solutions within ServiceNow
  • Performing system upgrades, patches, and enhancements to ensure optimal performance and security
  • Creating and maintaining documentation, including process flows, technical designs, and standard operating procedures
  • Troubleshooting issues, resolving incidents, and providing technical support to end-users
  • Developing and maintaining ServiceNow integrations with other systems and applications
  • Staying informed about ServiceNow best practices, new features, and industry trends to continually improve platform utilization
  • Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components
  • Have a software development background that will be enhanced by ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow 
  • Performs routine maintenance to include performance monitoring and error identification/ remediation
  • Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation
  • Ensure latest upgrades and features are enabled
  • Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network

Your profile

  • Bachelor’s degree in computer science / engineering or a comparable qualification
  • 8 - 10 years of ServiceNow Administrator experience
  • CSA ServiceNow Certificate, other platform focused module experience is a bonus
  • Agile software development methodologies (e.g. Scrum)
  • Advanced System Administration     
  • Basic understanding of Business Processes and understanding of admin activities on the platform (esp. basic scripting, data uploads, groups/roles management, patch management etc.)
  • ServiceNow System Administrator training 
  • Trainings / certifikations are a plus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow, ITIL v3 foundation
  • Excellent collaboration, communication, and presentation skills        

Your application

Does this sound interesting to you? Then submit your application now! A challenging field of activity in a Krones team with attractive conditions is awaiting you. Any other questions?

For further information, please contact our Recruiting Team, phone +49 9401 70 2080. We are looking forward to receiving your application data.

To make sure your application will be treated efficiently and promptly, please use our online form - the input takes a maximum of 5 minutes.

This position is also suitable for people with disabilities.

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