Krones Digital Solutions India - ServiceNow Developer (m/f/d)*
- Bengaluru, India
- 2024-0493
Being the world market leader, we at Krones are working on future-oriented solutions for sustainable and affordable beverages and food – for everyone and everywhere. And we need you to bring them into the world.
In the international Krones.digital community, all digital experts of the Krones Group work together. We are fans of cutting-edge technologies and develop innovative services and solutions which are used in every fourth beverage bottle worldwide. We are united by the ambition to do more than just ticking off to-do lists. We want to create real added value for our customers and optimise the beverage and liquid-food production wherever there is still room for improvement - and thus make our contribution to a sustainable and better future.
Interested? Become part of the Krones team – because together we achieve more!
Your tasks
- Design and Develop new ServiceNow applications and services
- Assists Business Process Analyst in estimating release level of effort
- Review any requests for enhanced feature functionality and prioritize accordingly
- Ensure latest platform upgrades and features are enabled
- Manages and resolves incidents against ServiceNow applications
- Ensure stability and performance with expertise in application maintenance, user management, and support incident management, along with strong technical abilities
- Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components
- Works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle
- Takes ownership of complex business requirements
- Should be able to lead ServiceNow upgrades by planning and execution
- Manages Instance Security, User/Group Access/Access Control Lists
- Contributes to ServiceNow releases and works on incident resolution
- Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation
- Ensure latest upgrades and features are enabled
- Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network
Your profile
- Bachelor’s degree in computer science / engineering or a comparable qualification
- 8- 10 years of ServiceNow Developer experience
- ServiceNow Certificates (CSA & CAD & Scripting)
- Agile software development methodologies (e.g. Scrum)
- Certificates in ITSM/OTM and IRM are a bonus
- Experience in configuring ITSM module (esp. Incident Management, Request Management, Change Management etc.)
- Trainings/Certificates are a bonus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow
- Basic understanding of Business Processes
- Excellent collaboration, communication, and presentation skills
Your application
Does this sound interesting to you? Then submit your application now! A challenging field of activity in a Krones team with attractive conditions is awaiting you. Any other questions?
For further information, please contact our Recruiting Team, phone +49 9401 70 2080. We are looking forward to receiving your application data.
To make sure your application will be treated efficiently and promptly, please use our online form - the input takes a maximum of 5 minutes.
This position is also suitable for people with disabilities.