Your favourite drink? Regardless of what it is – it could well be that it was manufactured with the aid of our digitalization solutions.

Why? Because Syskron GmbH is a proud part of Krones.digital – an international community of digital experts within the Krones Group. We are fans of cutting-edge technologies and develop innovative services and solutions that are used in every fourth beverage bottle worldwide. We are all united by the mission to do more than just tick boxes on to-do lists: We want to create real added value for our customers and optimise beverage and liquid food production wherever there is still room for improvement, thereby making our contribution to a sustainable and better future.

Yes, that is ambitious! But we have a plan to make it happen: With people who seize opportunities, are passionate about their ideas and believe in the power of our team. With an open ear, respectful dialogue and mutual support – in the office, from home, from anywhere in the world. With creative freedom and an inspiring environment that drives you forward and helps you to develop personally. That gives you security and leaves room for your life outside work.

As Service Owner - Deployment & OT Management Service you will be responsible for a part of our IT/OT service portfolio and ensure that your service meets the expectations and requirements of customers and internal stakeholders.  

Let's create impact beyond tomorrow – are you in?

Your tasks

• You will be responsible for the full lifecycle of the Deployment & OT Management Service provided to our customers.  
• You will coordinate all activities required to deliver and improve the IT/OT service. 
• You monitor the performance of the digital service, analyze weaknesses and identify optimization potential. 
• You implement improvement measures to increase the efficiency and quality of the service. 
• You act as a central interface between the technical team, the development department and other internal stakeholders to ensure effective and efficient service delivery. 
• You define, maintain and prioritize the service roadmap to align the service with business requirements and strategic goals.
   

Your profile

• You have a degree in (business) informatics, engineering or a comparable qualification. 
• You possess several years of professional experience in IT management, preferably in a service owner or similar role. 
• You have in-depth knowledge of IT service management in accordance with ITIL standards (certification is an advantage) and ideally are experienced in working with ServiceNow. 
• You have extensive knowledge in the implementation of ITSM frameworks such as ITIL, and are experienced in the integration of ITSM systems into existing application and tooling environments. 
• You have experience with the provision and operation of complex network infrastructures (LAN, WAN, VPN, cloud networks, etc.). 
• You have excellent communication skills and the ability to coordinate both technical and non-technical stakeholders. 
• You are business fluent in German and English. 

Your application

If this sounds interesting to you, we really would like to get to know you!

You can submit your application in German or in English.

Do you have any further questions? For more information please call +49 9431 79857-1111.

To be able to process your application efficiently and promptly, we would kindly ask you to use our online form.