Krones Italia Srl is a subsidiary of the Krones Group, which was founded in Germany and is now a leading international player in the production, sales and servicing of machinery and even complete factories for the beverage & liquid food industry worldwide. The Group is a global employer of more than 18,500 employees. In Krones Italia Srl today there are about 41 employees who handle Krones’ activities in Italia Krones Group is the global market leader in its industrial sector and is expected to grow even further, with a clear focus on sustainable, eco-friendly solutions. At Krones, we are working on a better tomorrow and helping to save our planet for future generations.

This position will play a key part in supporting us to deliver an exceptional service to our customers, who are at the heart of everything we do. A primary focus of the role is to consult customers about all LCS sales channels and follow up regularly, building strong relationships within the region. We are looking for a dynamic and motivated individual to fill this critical role and continue to build on our achievements.

The role is full time, Monday to Friday. The successful applicant will need to be highly organised, possess outstanding communication skills and be a well-rounded individual.

Responsibilities:

• Maintain and build strong relationships with internal and external customers
• SAP Customer Relations Management system to be kept up to date on a weekly basis with customer appointments, reports and updating opportunities
• Cooperate within region on a commercial and operation level with Area Sales Manager and Regional Service Manager
• Consult customers about all LCS sales channels and follow up regularly with all customers
• Grow business and actively promote and sell Krones and agency products
• Generating and expediting all new sales leads, opportunities and enquiries
• Responsible both technically and commercially for all LCS products, enquiries and orders
• Building strong business relationships with both new and existing customers
• Identifying opportunities, understanding customer needs and highlighting Krones USP’s
• Create local sales initiatives and campaigns 
• Create and deliver presentations to internal and external customers 
• Negotiate contracts with customers
• Checking, preparing and issuing customer quotations
• Quotation follow up
• Recording new opportunities in CRM and ensuring all live enquiries are updated
• Occasional travel to Europe and frequent travel within the Italy is to be expected
• Travel could be up to a 70/30 ratio in favour of travelling