KMENA - LCS Sales Coordinator
- Dubai, United Arab Emirates
- 2024-1802
- Full-time
Join our team as an LCS Sales Coordinator, where you will handle inquiries, quotations, and orders in our Krones system while ensuring effective communication with customers and internal departments.
Your Tasks
1. Administrative Support:
• Prepare and manage sales-related documents (e.g., quotations, orders, contracts) in the current Krones system landscape, taking into account country and customer specifics
• Maintain and update customer databases and CRM systems.
• Organize and schedule sales meetings & presentations.
• Process Sales orders in the ERP system.
2. Communication:
• Serve as the point of contact for customers regarding sales inquiries, updates, and complaints.
• Liaise between the local & regional sales team, customers, and internal departments to ensure clear communication and efficient processes.
3. Reporting:
• Prepare and present sales reports, performance metrics, and forecasts.
• Monitor sales data and provide insights to improve team efficiency.
4. Customer Relationship Management:
• Support the sales team in building and maintaining strong customer relationships.
• Follow up with customers on open quotations, outstanding issues, or potential upselling opportunities.
Your Profile
Qualifications and Skills:
• Education: Bachelor’s degree
• Experience: 2-3 years of experience in sales coordination, customer service, or a similar role.
• Fluent Arabic, English, French (Good to have)
• Skills:
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in SAP, Microsoft Office and CRM software.
• Detail-oriented with strong problem-solving skills.
• Excellent time management, communication, and negotiation skills
• Ability to work in a fast-paced environment and meet deadlines.
Your application
If you are detail-oriented, enjoy customer interaction, and thrive in a collaborative environment, we would love to hear from you. Apply now to be a vital part of our sales team and help us deliver exceptional service to our clients!