After Sales Intern

  • Nairobi, Kenya
  • 2025-0733
  • Full-time

The After Sales Coordinator-Intern will contribute to the organizational goal by ensuring interactions with customers and Krones internally for all matters relating to spare part quotations and orders.

Your Tasks

  • Coordinate enquiries, quotations, and orders for all LCS products
  • Clarification of all queries before orders are placed.
  • Follow up on the status of each order with the supply chain department and keep all stakeholders informed on the status.
  • Use the escalation procedure to prevent order delays by being proactive.
  • Process invoicing and shipping documentation accurately and timeously.
  • Work closely with the Finance Department to clear up any queries and/or discrepancies.
  • Follow up with customers on OPEN quotations to ascertain the status of a potential order.
  • General administration/filing
  • Support the LCS sales team in driving sales.
  • Responsible for checking and issuing credit notes in close collaboration with the finance department.
  • Takes on responsibility and communication, especially in conflict situations and customer complaints.

Your Profile

  • Degree/Diploma in Business Management or Business Administration
  • Minimum 6 months’ experience in a similar role
  • Self-motivated, independent, solution orientated, deadline driven individual with good time management skills.
  • Good communication skills (written and verbal)
  • Excellent sales & negotiation skills
  • Attention to detail.
  • Ability to work under pressure.
  • Strong business administration skills
  • Client focused
  • Pricing knowledge
  • Customer relations
  • MS Office
  • Knowledge in SAP is an added advantage.

We Offer

At Krones LCS Center East Africa, we are your motivator. We offer you the opportunity to outperform yourself through continuous learning and self-development all while receiving all the support you need to excel.

 

Your application

Are you a dynamic and ambitious Individual eager to kickstart your career? Look no further. Join Krones LCS Center East Africa and unleash your potential. Take on a range of exciting challenges to develop yourself further and make meaningful contributions that add value to your future. Should you meet the above-mentioned requirements, please send us your application by 5th June 2025.

Apply