After Sales Coordinator Intern

  • Nairobi, Kenya
  • 2025-0856
  • Full-time

The After Sales Coordinator-Intern will contribute to the organizational goal by ensuring interactions with customers and Krones internally for all matters relating to spare part quotations and orders.

Your Tasks

  • Coordinate enquiries, quotations, and orders for all LCS products
  • Clarification of all queries before orders are placed.
  • Follow up on the status of each order with the supply chain department and keep all stakeholders informed on the status.
  • Use the escalation procedure to prevent order delays by being proactive.
  • Process invoicing and shipping documentation accurately and timeously.
  • Work closely with the Finance Department to clear up any queries and/or discrepancies.
  • Follow up with customers on OPEN quotations to ascertain the status of a potential order.
  • General administration/filing
  • Support the LCS sales team in driving sales.
  • Responsible for checking and issuing credit notes in close collaboration with the finance department.
  • Takes on responsibility and communication, especially in conflict situations and customer complaints.

 

Your Profile

  • Degree/Diploma in Business Management or Business Administration
  • Minimum 6 months’ experience in a similar role
  • Self-motivated, independent, solution orientated, deadline driven individual with good time management skills.
  • Good communication skills (written and verbal)
  • Excellent sales & negotiation skills
  • Attention to detail.
  • Ability to work under pressure.
  • Strong business administration skills
  • Client focused
  • Pricing knowledge
  • Customer relations
  • MS Office
  • Knowledge in SAP is an added advantage.

Your application

If you meet the above-mentioned qualifications and thrive in a collaborative, dynamic environment, we encourage you to apply for this exciting opportunity on or before 14/07/2025

Apply